Kaplan, Robert S. ,
The Balanced Scorecard : translating strategy into action / Robert S. Kaplan and David P. Norton. - America ; Harvard Business School Press , 1996. - xi, 322 pages : illustrations ; 24 cm.
Includes index.
9780875846514
Industrial productivity--Measurement
Strategic planning
Organizational effectiveness--Evaluation
658.4 KAP
The Balanced Scorecard : translating strategy into action / Robert S. Kaplan and David P. Norton. - America ; Harvard Business School Press , 1996. - xi, 322 pages : illustrations ; 24 cm.
Includes index.
9780875846514
Industrial productivity--Measurement
Strategic planning
Organizational effectiveness--Evaluation
658.4 KAP